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How Your Order is Shipped Hi, my name is Ann Clancy, and I am the chief shipping clerk at Financial Trading Seminars. I have been working here for many years, and I am the person who makes sure you get exactly what you ordered, and get it fast. Even if you call to place your order for overnight delivery late in the afternoon, I will pack it and send it to you before I go home. - Ann Enjoy your books and make money trading! | ||
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Shipment |
 This page is being updated. For current shipping rates please inquire at the time of order placement. |
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Our Policies |
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ORDERING You can order from us in person, by phone, fax, or via e-mail. All prices are clearly marked on every page.
PAYMENTThe easiest way to pay is by credit card. If you are concerned about security on the net, please call or fax us your card number, along with your name and address. Afterwards you can send us your orders via Internet and simply say, "Bill my credit card, on file." To protect your privacy, our customer service computers are not linked to the net, and we never release credit card or telephone numbers to anyone. Many international clients prefer to pay us by wire transfer -- please call, fax, or e-mail me for instructions. You can also pay us by check. If you want your order shipped COD, there is a $7 surcharge. We can ship and bill to companies on the approved list, with a purchase order. |
GUARANTEE and REFUNDS We offer a 15 day money back guarantee. You have 15 days to decide to return something to us - not counting shipping time. I hope you agree that 15 days is plenty of time to decide what suits your needs. Shipping charges are not refundable. If you ask for a refund on a order charged to a card, there will be a 5% deduction, to cover the credit card company's fee. There is only a 50% refund on videos and software. Dr. Elder selects the best books for traders, and all of us in the firm do our best to deliver them to you promptly and accurately. If you have any questions or requests, please call me any business day. I usually come in at about 9 am eastern time or earlier and leave at about 5 pm. 
New York residents (only)
add 8.25% Sales Tax. |
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FAX 718.639.8889 |
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800.458.0939 
718.507.1033